Privacy Policy

This is how we will handle information we learn about you from your visit to our website. The information we receive depends upon what you do when visiting our site.

  • If you visit our site to review our content or download information, we collect and store the name of the domain from which you access the Internet, your country, your city (if from the United States) the Internet address from which you linked directly to our site, and the date and time you accessed our site. We use this information to measure the performance of our site, to help us to improve, and to report aggregate information to our advertisers.
  • If you identify yourself by registering, we only collect the information that you submit to us. We do not collect personally identifying information about you unless you choose to provide such information to us so as to personalize our communication to you.
  • When you make a reservation online or by you will be asked for your name, address, phone number, e-mail address and credit card information. This information is used to contact you for customer service, to guarantee your reservation with our travel suppliers and/or to bill you for your travel purchase. We may also ask you for other personal information, such as your frequent traveler numbers.
  • You may, from time to time, be identified via your email address as someone who may have interest in receiving special offers from Rooms.com or one of our affiliated companies. In the event you receive a communication from Rooms.com or one of our affiliated companies and you would like to stop receiving communications, you can remove yourself from our mailing list by notifying Rooms.com or the affiliated company, as the case may be, via a link provided in each of our communications
  • You may, from time to time, be identified via your email address by friends or associates as someone who may have interest in receiving special offers from Rooms.com or one of our affiliated companies. In the event you receive a communication from Rooms.com or one of our affiliates as the result of this action and you would like to stop receiving communications, you can remove yourself from our mailing list by notifying Rooms.com or the affiliate, as the case may be, via a link provided in each of our communications.

We use this information to email you special offers tailored to your interests and vacation preferences. Rooms.com takes steps to assure that our data collection is accurate, complete and timely.

Third-party vendors
Some of Rooms.com's online booking engines are powered by third-party vendors. You should note that these vendors may have privacy policies and practices that differ from those of Rooms.com. We strongly encourage you to read the privacy policies of these vendors when using their websites.

Use of cookies
In order to personalize our site to your interests, Rooms.com uses cookies to recognize you and your preferences when you visit us. Cookies also enable us to maintain certain functionality within the site. Most browsers are initially set to accept cookies. If you'd prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function properly if you do so.

By using Rooms.com, you signify your assent to the Rooms.com Privacy Policy. If you do not agree to this policy, please do not use our site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically.